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<p>Customer
success teams are under increasing pressure to prove the value of their work.
If a customer is happy, your job is easy. But if they’re not, it can be hard to
say why—and...
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How Customer Experience Is the Secret Sauce for Customer Success
<figure class="wp-block-image"><img src="https://www.commbox.io/wp-content/uploads/2019/12/159-1.jpg" alt=""/></figure>
<p>Customer
experience is the secret sauce of <a href="https://www.totango.com/customer-success">customer success</a>. It’s the difference between
a good company and an exceptional one, but many companies don’t have what it
takes to be successful in this...
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