Author: brown2

How to Make the Most of Your Customer Success Surveys

brown2  Internet, Technology  , ,

Customer success teams are under increasing pressure to prove the value of their work. If a customer is happy, your job is easy. But if they’re not, it can be hard to say why—and your team won’t get any credit for fixing problems that you can’t measure. The key to making the most of this data is to use it to solve problems before they become too big and expensive to handle. With that in mind, here are some ways to make use of your customer success surveys.

Understand the survey’s purpose

The first step is to understand why you’re conducting the survey, and what you hope to achieve by doing so. This will help you determine what questions you need to ask for it to be valuable. Once you’ve identified these questions, you must know how to analyze the results of your survey when they come in. This can …

How Customer Experience Is the Secret Sauce for Customer Success

brown2  Internet, Technology  , , , ,

Customer experience is the secret sauce of customer success. It’s the difference between a good company and an exceptional one, but many companies don’t have what it takes to be successful in this area. Here are some tips on how you can make sure your company is ready for customer success.

The secret sauce for customer success

The truth is, customer experience is the secret sauce for customer success. It’s what makes a happy customer, and more importantly, it’s what makes a long-term loyal customer. If you want to create customers who love your business and keep coming back for more, then you need to provide an excellent customer experiences at all times.

Why does customer service matter?

You’re probably already aware that customer experience is important. But here’s a refresher. But you may not realize that good customer experience can make or break your business. When you …

How Identity Theft Affects Both Businesses and Individuals

brown2  Internet, Technology  , , , ,

The world has become a global village. Everything from grocery shopping to buying homes and cars is done online. Even if you’re not an e-commerce company, you probably have an online presence. This means that your customers are also shopping on your site, which makes it more important than ever to protect your brand and user data with an identity verification platform and authentication solution. This is why the most transformative way to protect your business from fraud, scams, and identity theft is by leveraging a comprehensive identity verification platform.

Identity theft

While identity theft is not a new phenomenon, it’s still a major issue. Identity-related complaints have increased and there are plenty of ways for you to protect yourself from fraudsters and other criminals who want to steal your personal information. As such, it’s important to remember that some people just won’t listen. If you’re ever unfortunate enough to …

IPhone: More Than Just A Cell Phone

brown2  Technology  , ,

Many people consider owning an iPhone to be a blessing, yet some people find it can be a curse. Your life can be easier from the amount of functions it offers you, or you can drown in the overwhelming amount of options. Read the following pages with care if you wish to pull in a high amount of saved dollars and good times.

If you want to browse the web with ease on the iPhone, try a larger keyboard. You can get this added value without purchasing an expensive accessory! Simply rotate the phone and double tap on the address bar in Safari. This will give you access to a larger keyboard to help make your typing a breeze.

Cut down the brightness of your display to save the battery. Simply go the settings option on your iPhone and select the brightness option. This will lengthen the time that the …

Green Energy and You: Tips On How To Make Positive Changes

brown2  Technology  , , ,

Going green does not always require big changes; sometimes it’s the little things that matter. You can help the environment, regardless of how large-scale the changes you make to your habits are. Use some of the effective tips below to begin the change to green energy in your home.

In order to conserve energy, try keeping the windows shaded from the sunlight. Closing your blinds and curtains will keep out the sun in summer and keep heat from escaping in winter. Utilizing both of these methods will decrease you need for an air conditioner unit, since your home will not be as warm. You can save money and energy throughout the summer.

Government grants help customers purchase these eco-friendly technologies. Contact your local government in order to see the different programs available in your area. You may qualify to have wind or solar power installed at no cost to you. …

All You Need To Know About Your Iphone

brown2  Technology  

If you’re an iPhone owner, your probably already know all of the features and benefits you can reap from this device. If you are interested in learning more about the many features of your phone, this article is for you!

Minimizing your iPhone’s brightness setting will help extend battery life. Go to the settings portion of your iPhone to alter the illumination level. At a lower brightness, you’ll find your iPhone lasts for a lot longer. This is especially helpful if you know you are going to go a long time between charges.

You can take pictures with your headphone cord as well. Press the button located on the headphone cord while keeping a steady hand. When you do this, you ensure that the device is not shaken. As a result, your image will appear much more crisp and clear.

Would you like to insert a letter with an accent …

Everything You Need To Know About Laptops

brown2  Laptop  

Do you need a laptop? Are you looking to save money the next time you go shopping for one? Do you want a purchasing process that is simpler and stress-free? If so, you have come to the right place.

Check out a home shopping network to see if they have any deals on laptops. These sites have you pay monthly installments towards laptops without inconveniences like credit checks. Just for about a hundred a month you can probably get yourself a good laptop that you’ve been wanting.

If you yearn for both a tablet and a laptop, check out the new convertible laptops. The reason for this is that they offer the best of both worlds. A convertible laptop is a tablet and laptop in one. Why pay for both?

Think about the weight of the laptop. Lugging around a clunky laptop computer can put you in physical pain, so …

Solar Energy: Advice You Can Use

brown2  Technology  , ,

Solar energy is something that most people wish they had. Solar energy is a form of energy that provides electric power to homes and other devices by absorbing the sun’s energy. It’s a great alternative to energy sources and coal. If you have been considering solar energy for your home or business, then check out this article.

How many panels you have in place and their efficiency will determine output. You should be using math to help you find out the number of solar panels you need. Many times it is more cost efficient to purchase energy efficient panels rather than more panels.

Rystalline Panels

Two categories of solar panels are available. Poly-crystalline panels are the most affordable, but they do not work as well as mono-crystalline panels. If you want to power your whole home with solar energy, you are best off purchasing the most technologically advanced system you …

We’ll Teach You All About Desktop Computers In This Article

brown2  Computer  , , ,

Each day, many people perform both business and personal tasks on a desktop computer. But, most people using them are not really experts on what make desktops tick. Fortunately, that is about to change. Presented below are some tips that will provide you will all the information you need to become an informed desktop computer shopper.

Look for great deals on desktop computers. Many people are getting tablets or laptops instead, and decide to sell desktops. These computers usually work fine too, but run them through their paces to be sure before you buy.

Try to buy the desktop computer that you can afford with just the features that you need. A lot of people buy computers that are too expensive with extra features they don’t use or need. Be selective about the features and components in your desktop purchase to save money.

Dust the interior of your desktop every …

How To Use Your Ipad Effectively And Efficiently

brown2  Technology  , ,

It can be incredible to stop and marvel at the advances in technology over recent years. We have moved from an environment where computers occupied entire rooms, to a point where we hold them in the palm of our hands on our cell phones. Every year offers newer and better options that make living easier and bring us all together. The iPad is the greatest new gadget on the market, and the following tips will help you get better acquainted with this new device.

You can get access to remote servers by using VPN networks. The network tab is where you can change anything related to VPN connections. Enter the required username and server address. If you don’t have the server address, contact the network administrator.

Does it annoy you whenever the iPad asks if you want to join any wifi network it has detected? Go to settings and turn …